Personal Effectiveness and People Skills

People are motivated for their reasons, not yours. Understand, Communicate, Build Relationships, Influent, Lead and Coach People Effectively

Learn how to motivate and inspire people around you if you wish them to want to work with you and help you achieve your goals. Empower others. Your ability to get people to help you is what will make you a more powerful and effective person. Strive to enlist the knowledge, energy and resources of others to leverage yourself and accomplish far more than the average person and in a far shorter period of time.

Program Outline

Creating Value, Building Relationships, Influencing

Your People Skills & The Role of Your People Skills
Create Greater Value for People Around You
Win-Win Mindset
Human Relations
Building Relationships
Influencing People Positively
Rapport – the Key to Influencing People
Effective Conflict Resolution: No-Lose Method
Internal and External Conflict Resolution
Effective Negotiating: 9 Principles

Knowing People and Cultural Intelligence

Understanding People’s Perceptions: Map is Not the Territory
Perceptual Positions
Mental Maps
Six Fundamental Patterns of Cultural Differences
An Example of Different Meaning of the Same Gesture

Communication

The Way Your Message is Conveyed
Effective Listening
Active Listening
Socratic Questions
How To Make Effective Presentations
10 Essentials of Effective Communication

Leading

Roles of a Team Leader
Leadership Lessons
Situational Leadership

Coaching

Effective Coaching: Definition and the Keys to Success
Selecting an Appropriate Coaching Style
GROW Model
Instant Payoff Coaching
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